Refund Policy

 

  1. Name of business operator

Nafias Co., Ltd.

 

  1. Name of representative director or business manager

Kei Watanabe

 

  1. address

4th floor, Fii facility, Faculty of Textile Science and Technology, Shinshu University, 3-15-1 Tsuneda, Ueda City, Nagano Prefecture

 

  1. telephone number

05052115447

We do not generally accept inquiries by phone.
For inquiries, please contact us via the Contact page.

 

  1. email address

shop@qurulifabric.com

 

  1. Sales price of the product or consideration for the service

Prices shown include tax for each product

 

  1. Shipping costs for products

If the total product price is 11,000 yen or more (tax included), we will cover the shipping costs (free shipping).
If the total amount of the product purchase is less than 11,000 yen (including tax), a flat shipping fee of 1,100 yen (including tax) will be charged separately.

 

  1. Timing and method of payment for goods or services

The following payment methods are available on our site:

Please check the checkout screen for details on available payment methods.

The payment period varies depending on the credit card company or payment institution, so please contact your credit card company or payment institution for more information.

 

  1. Timing of delivery of goods, transfer of rights, or provision of services

Once your order and payment are confirmed, we will usually ship your order within 3-5 business days.
Regarding made-to-order products or pre-order products,
Shipping times will be as stated on each product page.

 

  1. Return Policy

Only if the product is defective or if the product you received is different from what you ordered,
We accept returns or exchanges.

Please contact us via the Contact page within 7 days of receiving the product.
We will check the contents and then process the return or exchange, with shipping costs covered by us.

As a general rule, we do not accept returns or exchanges due to customer convenience.

© 2026 NafiaS Inc.

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